Frequently Asked Questions

Do you offer local pick-up?

we do  offer local pick-up at this time. We provide reliable shipping services to deliver your orders promptly.

Can I Get A Quote?

Our website displays the total cost for all items up to 2,000 units. There are no additional charges beyond what we display during the ordering process, aside from tax and shipping cost if applicable. For orders over 2,000 units please contact our sales team at info@rodinkpd.com

I Received My Order And It Is Missing Items!

We know that nothing is more frustrating than an order missing an item. Please click here to notify a member of our support
team to resolve the issue.

Do You Offer Wholesale Discounts?

For inquiries about wholesale pricing please contact us at info@rodinkpd.com

Where Can I Approve My Proof?

Please visit your customer account here to approve or request changes to your proof and view order status

I Received My Order And There Is An Issue With My Stickers!

If you have received an order and believe there has been an error with the printing or an issue with the quality, please click Here
to notify a member of our support team to resolve the issue.

What Type Of Art File Formats Do You Accept?

We accept JPG, GIF, PNG, BMP, PDF, AI, SVG, TIFF, and PSD file types.

I Uploaded The Wrong Artwork

Email us at info@rodinkpd.com and one of our customer service representatives will help update your order.

The Process

Orders placed are Produced and shipped within the following timeline.

STEP 1

ART PROOF

You will receive a proof from our us within 24 hours of placing your order

STEP 2

PRODUCTION

Your order is printed, packaged and shipped within 3-6 business days of proof approval

STEP 3

SHIPPED

Most customers receive their order in 1-5 days once shipped based on shipping service